Jobs
Send your resume to careers@omlandhospitality.com and let us know which position you are interested in.
Customer Service/Inside Sales
IMPORTANT: INCLUDE COVER LETTER
- Permanent, Full Time
- Mon to Fri – 9:00 AM to 5:30 PM
- Derry Rd W & Mississauga Rd
- Mississauga ON L5N 6M6
Job Type: Permanent
Role & Responsibilities
- Receive and process chats, calls, and/or emails to answer customer questions, address their concerns and help them with a particular product or service.
- Communicate clearly and effectively to resolve customer issue quickly and ensure satisfaction.
- Services Existing Customers, Obtains Orders, and Establishes New Accounts – by answering product and service questions and suggesting information about other products and services via phone, email, chat, etc.
- Prospects New Customers – by contacting and qualifying accounts and leads received from various
external and internal sources.
- Document and maintain records of customer interactions.
- Assisting the Sales & Operations on a daily basis.
- Proficiency in using various programs like MS Office, Dropbox, Gsuite, QuickBooks, Chat Box, etc.
- Must be Proficient in Reading, Writing & Speaking English.
- Entering and maintaining the database for the new and existing customer into the computer system.
- Team player, self-starter, and eager to learn.
- Taking initiative and preparing for growth within the company.
